Payment and delivery

PAYMENT METHODS

BS WATCH accepts the following payment methods:

- Bank transfer (please contact us for details).
- VISA / MASTERCARD bank cards
- PayPal (payment option is only possible for accessories)

DELIVERY DELAY

The delivery time is normally 1 to 7 working days. However, it may be longer due to possible customs formalities.

SHIPPING FEES

Watches:

1) For France: Delivery is OFFERS

2) For other countries: 15 EUR (European Union, 25 EUR (USA, Japan, other countries)

Accessories : 

1) For France: 7 EUR

2) For other countries: 8 EUR

The shipping costs would be calculated automatically at checkout according to the total amount of your basket.

PARCEL TRACKING

You can track the delivery of your package at any time by:
1. Clicking on one of the following sites: a) FedEx,  b) UPS, c) Chronopost

2. Enter your tracking number and click the OK button. 

ASSURANCE D'EXPEDITION

Each package is insured against loss or damage. Shipping accidents are extremely rare.

If you do not receive the order after 14 days from the date of dispatch, please contact us. We will fix the problem.

If you received the package with the items damaged or missing a part, send a damages report to your local post office or carrier. The value indicated on your invoice will be refunded. 

CUSTOMS

No customs fees for the European Union. Contact us to know more details for other countries

PRIVACY AND SECURITY

We are committed to preserving the confidentiality of your purchases and your actions on our online site. We do not communicate any of your personal information to third parties.

RETURN POLICY

1. Contact us (by electronic mail) in the timeframe 14 days after receipt of the package to obtain return authorization. All returned items must be mailed within 7 days of receipt of return authorization.

2. Pack the item (s) in the original packaging or similar.

3. Send the item (s) by insured mail (International Post express courier service only). Insure the item (s) for their full value (the amount shown on the invoice you paid).

4. You will be refunded (excluding postage) within 10 days of receipt of the returned item (s).

REMARKS :
- BS WATCH reserves the right to refuse a return if the customer has not received authorization from us to return the item (s).
- We are not responsible for items sent not being insured or by other delivery services. Send the item (s) postage prepaid.
- The customer agrees to bear all shipping and insurance costs, as well as the risk of loss of the returned product during shipment.
- If any component of the returned product is missing, it is BS WATCH's policy, in its sole and absolute discretion, to refuse the full return or choose to charge the customer additional costs for the replacement of the missing component (s).

P. S. 
For any questions about an order or about our store, do not hesitate to contact us.